Contact Us

Our main laboratory location: 
13103 E. Mansfield Avenue
Spokane Valley, WA  99216  

Mailing address:
PO Box 3405
Spokane, WA 99220-3405 

Main phone numbers:
(509) 892-2700  
Toll Free: (888) 814-6277
Fax: (509) 892-2740

Our Bellevue laboratory location (serving western Washington):

1280 116th Ave NE, Ste 210, Bellevue, WA 98004
Phone: (425) 646-0922, Fax: (425) 646-0925

If you have a question about:

Your billing statement or your account balance
Please call Incyte Diagnostics at (888) 814-6277 or (509) 892-2701, Monday through Friday, 9 AM to 4 PM, or email us at webbilling@incdx.com.

Billing questions for Bellevue Laboratory testing prior to 1/1/13 will need to contact PSA Billing Service at (800) 849-8085, Monday through Friday: 5 AM to 5 PM.

Ordering supplies

Please call us at (509) 892-2722 or (509) 892-2759, Monday through Friday, 7 AM to 3 PM, email us at purchasing@incdx.com or complete the Supply Order form and email or fax to us at (509) 892-2763.

Specimen submission requirements

Please call us at (509) 892-2700.

Employment at InCyte Diagnostics

Please email us at humanresources@incdx.com.  Applications are accepted for open positions only.

Setting up a new account

Please call one of our Client Services Field Representatives at (509) 892-2700, Monday through Friday, 8 AM to 5 PM, or email us at marketing@incdx.com.

Results of testing*

Please call us at (509) 892-2700, Monday through Friday, 8AM to 5 PM. 

*Please remember that we are unable to release results of testing over the phone.  Patients wishing their results should contact their physician’s office.  Results may be faxed to physician offices where verified confidential fax numbers are on file in the laboratory.